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Contact us

When you have questions or need help, our teams are available to answer your questions.

Allstate Health Solutions member services

Phone: (888) 781-0585, Option 1

For Benefits and Claims inquiries

  • Select option 1
  • Listen carefully and follow the prompts for your specific plan type

Hours: Monday - Friday, 7:00 AM - 6:00 PM CT Closed

For all other inquiries, call (888) 781-0585

  • Select option 2
  • Listen carefully and follow the prompts for your specific need

Hours: Monday - Friday, 8:00 AM - 7:00 PM CT Closed

Email:

Mail: Allstate Health Solutions P.O. Box 1070 Winston-Salem, NC 27102-1070